Yes, we use secure encryption technology to protect your payment information during payment, and you shall receive an OTP code to confirm your payment.

Yes, you can save your payment information securely in your account for faster checkout.

You can update your payment information through your account settings.

Our prices are listed in Egyptian Pounds. When we integrate international shipping, we will add other currencies.

Yes, you can access your order history and view billing information through the My Account page.

You will receive a notification if your payment is declined. You will need to check your billing information and try again, or use a different payment method.

Yes, we partner with split payment systems such as Valu. You can use these methods if you wish to use split payment.

We are required to collect sales tax on orders shipped to locations with applicable sales tax rates. The exact amount will be reflected at checkout and you will see it clearly on the invoice.

Yes, you can enter your gift card or store credit code during checkout.

Enter your coupon code in the designated field during checkout and click Apply Discount Coupon.

If you believe there is an error with your bill, please contact our customer support team to resolve the issue.

Refunds are usually processed within 10 business days of receiving the returned item or canceling the order.

Yes, you will receive an email notification confirming that your refund has been issued.

Money will be refunded through the same original payment method only.

Contact us immediately and we will do our best to cancel an order if it has not shipped yet.

You can access your order receipt electronically through your order history or by contacting customer support to request a copy.

Contact customer support through live chat, email us at [email protected], or call us at +201040353675.