We usually tend to respond to all inquiries within 15 minutes, for inquiries received during business hours. Response times may vary depending on the volume of inquiries.
Yes, we provide support in two languages on our website, Arabic and English.
Yes, you can message us via WhatsApp/email and schedule a phone call.
Yes, you can contact us through our social media channels: Facebook, Instagram, LinkedIn, WhatsApp, and TikTok. While we can provide answers to general questions, complex issues may require contacting us through our official support channels.
If your problem is not resolved to your satisfaction, you can request to escalate your problem through email or by describing your problem in the the customer support evaluation form, and we shall get back to you.
We always appreciate your feedback! You can provide feedback through the survey link after your support interaction, or by contacting us directly.
Please contact us through our support channels and provide a detailed description of the technical issue you are experiencing.
Click on Forgot password on the login page. Enter your registered email address and we will send you instructions to reset your password.
You can update your contact information through your account settings, or by contacting customer support.
Yes, you can unsubscribe anytime from promotional emails through the unsubscribe link at the bottom of our emails or through your account settings.
We appreciate your suggestions! You can submit feedback through our website contact form, or by contacting our customer support.
If you still have questions or inquiries, feel free to Contact our customer support team through: live chat, email us at [email protected], or call us at +201040353675.
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