Placing an order is easy! Simply browse our products, add your favorites to your cart, and then follow the checkout steps. We accept all credit cards,master cards,Visa cards,Mobile Walletes and Fawry.

We have a dedicated page outlining our shipping policy, including rates and estimated delivery times based on your location. You can find this information on our 'Shipping' page under the 'Shop' menu.

We want you to be happy with your purchase! You can find our complete return policy, including eligibility and timelines, on our Returns page.

We're happy to help! You can reach us by email at [email protected] or by phone at +201040353675. We also have a live chat feature available on our website during business hours.

Yes, we do! We offer beautiful gift wrapping and personalize your gift for free. Just select the personalize your gift option at checkout.

Yes! Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track the progress of your delivery on the carrier's website.

The time frame for custom orders can vary depending on the complexity of the design. You can browse the products and you will find the delivery time for each product in the product description.

We currently operate as an online store only. However, we participate in several craft fairs throughout the year. You can find a list of upcoming events on our social media.