Payments & Taxes

What payment methods do you accept from customers

We process payments securely through a variety of methods such as credit cards, debit cards, and alternative payment options such as mobile wallets, Fawry, and Valeo.

How are sales taxes handled for sellers?

We may automatically collect and remit sales tax for your sales. However, this may not always apply. Check your tax obligations that we notify you of when you contact us.

How do I receive my sales returns?

Payment schedules and methods can vary depending on the seller’s preferences. You can usually set your preferred payment method (bank transfer, mobile wallet, etc..) within your seller account settings.

What information must I provide for tax purposes?

You'll likely need to provide us with your Tax Identification Number (TIN) for tax reporting purposes. You can still sell your products with us if you don’t have TIN. You can contact us to find out more details.

Am I responsible for paying taxes on my sales?

Yes, you are responsible for reporting and paying taxes on your income from sales made with us. Tax laws can be complex, so consulting a tax professional is highly recommended. You can always refer to The Egyptian Tax Authority website {www.eta.gov.eg/ar/home} and look up information for small businesses, or you can consult a specialist.

What are some resources available to help me understand my tax obligations?

The Egyptian Tax Authority website {https://www.eta.gov.eg/ar/home} provides a wealth of information for small businesses, or you can consult a specialist in the field of taxes.

What happens if I forget to report my income from sales on the platform?

Failure to report income may result in penalties and interest fees from tax authorities. It is essential to keep accurate records and report your income correctly.

How can I track my income and expenses for tax purposes?

Use the platform's sales reports and transaction details. You may keep a record of all store-related expenses as well (e.g. receipts, invoices, etc.).

Is it a good idea to set aside a portion of my earnings each month to cover future taxes?

Yes! This is a common practice for self-employed individuals. Consult your tax advisor on the recommended amount to allocate based on your projected income.

Do I need to submit estimated taxes quarterly if my income from the platform exceeds a certain amount?

Tax return filing requirements may vary depending on products and your income level. Consult your tax advisor to determine if you need to file estimated taxes quarterly.

Can I deduct the cost of shipping items from my taxes?

Yes, shipping materials are typically a business expense and are tax deductible.

Do I need to keep receipts for all expenses related to my work?

It's best to keep receipts for all your business expenses for at least a few years in case an audit is conducted by the tax authorities.

What happens if I make a mistake on my tax returns?

If you discover an error, consult your tax advisor about the best way to amend your tax return. There may be penalties associated with late or incorrect filings.

Is it beneficial to hire a tax professional to handle taxes related to sales on the platform?

Many sellers do this.

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